Why Clients Instruct
Murni Counsel.

Murni Counsel's practitioners have conducted civil litigation before the Malaysian superior courts across a range of commercial contexts — contract disputes, shareholder disagreements, property post-completion claims, and related matters. The firm's experience is not theoretical; it is drawn from direct instruction in live proceedings.

Commercial drafting experience similarly derives from actual instruction on joint venture and shareholder arrangements for Malaysian companies, rather than from the adaptation of precedents without adjustment for the client's particular circumstances.

Each engagement follows a defined process: conflict-check, preliminary merits review, written retainer agreement, written instructions from the client, written advice from the firm, and regular written updates as the matter develops. The sequence is observed consistently rather than applied selectively.

For commercial drafting matters, the process includes written instructions taken at the outset, a first draft provided for review with an explanatory note, and a structured revision process within the quoted fee. Structural choices are explained rather than presented as given.

Clients receive a response to enquiries within two working days. During active engagements, the firm provides written updates at each material procedural step. Clients are not left to infer the status of their matter from the absence of correspondence.

Where a matter takes an unexpected turn — whether favourable or otherwise — the firm communicates this to the client promptly and in writing, with an updated assessment of the options. The client's understanding of the position is treated as an active part of the representation.

The firm's published fee scales for each practice area (Civil Litigation from MYR 2,290 for written work; Commercial Drafting from MYR 1,180; Letter-Before-Action Conference at MYR 520) reflect the nature of each engagement. These are not approximations — they are the basis on which the retainer is established.

No fee is revised without prior written notice and the client's agreement. Clients are not presented with a bill that differs from the quotation without explanation and opportunity to discuss the revision before it is incurred.

The firm's practice of declining instruction where the matter lacks reasonable grounds is itself an expression of outcome focus — the client's time and resources are not committed to proceedings unlikely to succeed. This assessment is communicated without equivocation.

For early-stage disputes, the letter-before-action engagement is designed to produce a practical outcome: a measured demand that may prompt resolution before the cost and duration of formal proceedings is incurred by either party.